Refund Policy

At Niti Enterprises, we want you to be completely satisfied with your purchase. Please read our refund policy carefully to understand your rights and our procedures.

1. Return Window

We offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase, you may request a return within this period.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• Product must be unused and in original condition
• Original packaging, tags, and accessories must be intact
• Valid proof of purchase (receipt/invoice) is required
• Product must not be damaged due to misuse or negligence

3. Non-Returnable Items

The following items cannot be returned:

• Products with broken seals or tampered packaging
• Items damaged after delivery due to customer handling
• Products purchased on special clearance sales
• Personal care electronics (earphones, trimmers, etc.)

4. Refund Process

Once we receive and inspect the returned item:

• Inspection will be completed within 2-3 business days
• Approved refunds will be processed within 5-7 business days
• Refund will be credited to original payment method
• You will receive confirmation via email/SMS

5. Exchange Policy

If you wish to exchange a product for a different size, color, or model:

• Exchange requests are subject to product availability
• Price differences will be adjusted accordingly
• Same return conditions apply for exchanges

6. Damaged or Defective Products

If you receive a damaged or defective product:

• Report within 24 hours of delivery
• Provide photos/videos of the damage
• We will arrange free pickup and replacement

7. How to Request a Refund

To initiate a return/refund request:

Note: This policy is subject to change without prior notice. For the most current version, please visit our website or contact us directly.